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FAQ

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Frequently Asked Questions

The following are a few of the most frequently asked questions. The questions are categorized in several categories.

  1. General questions about Tulsa Lock and Key Inc.
  2. Questions concerning keys of all types
  3. Residential locks and hardware
  4. Commercial locks and hardware
  5. Automotive service
  6. Safe sales and service

General questions about Tulsa Lock and Key Inc.

What are your hours of operation?
We are open Monday through Thursday 8:30 A.M. to 5:30P.M.
Fridays 8:30 A.M. to 5:00P.M.
Saturdays 8:30 a.m. to 12:30P.M.

How long have you been in business?
We have been in business over 25 years

Are you licensed?
Tulsa Lock and Key is licensed in the State of Oklahoma for locksmith services, access control, and closed circuit television. Our License number with the Oklahoma Department of Labor is #1462. Each of our locksmiths are individually licensed by the state of Oklahoma. All our employees have had State and Federal background checks.

Are you insured?
Yes for the protection of our customers and their property.

What are your rates for service?
A service call is $57.50 in Tulsa, during regular business hours. Service is available for all of N/E Oklahoma at varying rates depending on mileage. The rate per hour for service is $60.00 per hour.

Do you unlock houses? Automobiles? Businesses?
Yes, with proper credentials (which would be what?) provided by the requesting customer. If proper credentials are not available we will deny service unless an officer of the law is present during the time of service.

Do you sell locks?
Yes, all types. In addition we sell other door and security hardware, including keyless door locks, automobile locks, padlocks, door closers, hinges, door repair and reinforcement items, and many more items.

Do you install locks?
Yes, most types. We can provide expertise in all areas of physical security installations.

How much does it cost to repair locks? Install Locks?
This is subjective, please call for a quote.

Questions concerning keys of all types

Do you make keys?
Yes, most all types. Inventory of aprox. 40,000 keys, including �skeleton� keys, cabinet keys, house keys, automotive keys, safe and safe deposit keys, and many more.

Is it possible to make a key without a sample?
Yes, there are several methods to accomplish this, including hand fitting or by impression, disassembly of lock, and by key �code�

Is it possible to make a key from a broken sample?
Yes, and in most cases there is no extra or very little extra charge.

Do you make automobile �chip� keys?
Yes most U.S. and some imports, costs vary

Do you have a �master� key to open any car?
No, a "master" key does not exist

Can you make a key from a �number� or code?
Yes, literally millions of codes on file

If you copy my worn key, will the new key work better?
No, however there many ways to solve the problem of a worn or mis-cut key.

Do you make non-duplicable or restricted keys?
Yes, several types

Do you copy �DO NOT COPY� or �DO NOT DUPLICATE� keys?
Yes, with proper authorization, except USPS keys.

Residential locks and hardware

Do you unlock houses?
Yes, with proper credentials provided by the requesting customer. If proper credentials are not available we will deny service unless an officer of the law is present during the time of service

Can you unlock my rent house and change the locks so I can lock the renter out?
Yes, with proper credentials, and according to the Landlord and Tenants laws of the State Of Oklahoma. We will meet with landlords and appropriate Law officers to facilitate

Do you sell locks?
Yes, all types. In addition we sell other door and security hardware, including keyless door locks, automobile locks, padlocks, door closers, hinges, door repair and reinforcement items, and many more items.

Do you install locks?
Yes, most types. We can provide expertise in all areas of physical security installations.

Can you re-key my locks so the old key won�t fit any more?
Yes, Evictions are handled in accordance with State law. We will not violate landlord or tenant rights.

Can I purchase a new lock and make my old key fit?
Yes, in almost all case

Can you provide me with multiple locks that operate with the same key?
Yes

My key does not work any longer, can you fix it?
Yes

Do you sell and install keyless locks?
Yes

Commercial locks and hardware

Do you unlock businesses?
Yes, with proper credentials provided by the requesting customer. If proper credentials are not available we will deny service unless an officer of the law is present during the time of service

Can you unlock my rental property and change the locks so I can lock the renter out?
Yes, with proper credentials, and according to the Landlord and Tenants laws of the State Of Oklahoma. We will meet with landlords and appropriate Law officers to facilitate evictions in accordance to State law. We will not violate landlord or tenant rights.

Do you sell locks?
Yes, all types. In addition we sell other door and security hardware, including keyless door locks, automobile locks, padlocks, door closers, hinges, door repair and reinforcement items, and many more items.

Do you install locks?
Yes, most types. We can provide expertise in all areas of physical security installations.

Can you re-key my locks so the old key won�t fit any more?
Yes

Can I purchase a new lock and make my old key fit?
Yes, in almost all cases

Can you provide me with multiple locks that operate with the same key?
Yes

My key does not work any longer, can you fix it?
Yes

Do you sell and install keyless locks?
Yes

Do you sell and service �buzzer� locks?
Yes, in accordance to current Life Safety Codes

Do you sell and service access control locks and hardware?
Yes, in accordance to current Life Safety Codes

Can you provide keys that can�t be copied?
Yes

Do you make keys for office furniture?
Yes

Do you repair commercial locks?
Yes

Do you replace commercial doors?
Yes, including all door hardware.

Automotive service

Can you make a key to my car?
I lost it. Yes in most cases, with proper credentials

If my key won�t work any longer, can you fix it?
Yes in most cases by replacing the key or repairing the lock.

Do you unlock vehicles?
Yes , with proper credentials

Can I borrow your tools to unlock my vehicle?
No

Will you sell tools so I can unlock vehicles?
No

Can you make a key to my vehicle from the VIN number?
No, however that service may become available soon. Keys will be provided with proper credentials. We are able to make keys from the actual key codes, which many times are available from vehicle dealers.

My keys were stolen. Can you replace them?
Yes, in most cases, with proper credentials we are also able to re-key the vehicle locks in most cases to prevent the lost key from operating any longer.

Do you sell remotes?
Not at the present time

Where can I buy remotes?
Dealerships and online at keylessride.com

Do you have a �master� key to unlock my car?
No

Do you repair vehicle locks?
Yes

Do you make �chip� and/or �transponder� keys?
Yes for most vehicles

How much does it cost to make keys for vehicles?
This is very subjective. Please

Call for a quote

Safe sales and service

Do you sell safes?
Yes, we are experts in safe sales. Let us meet your needs today

Do you service safes?
Yes, including repairs, preventive maintenance, and installations.

Do you open safes?
Yes, most types. If we are unable to provide opening service we can recommend a trustworthy safe specialist.

What kind of safe do I need?
Very subjective. Call for a free confidential consultation.

Policy